1. What is Diagnostic Links (D Links)?

Diagnostic Links is a trusted provider of high-quality medical and diagnostic equipment, including BP monitors, sugar meters, oximeters, nebulizers, and more. We deliver reliable, safe Or doctor-approved devices.

2. Are your products original and certified?

Yes, all our medical devices are ISO-certified, inspected, and tested before delivery. We ensure accuracy, durability, and genuine quality.

3. Do your products come with a warranty?

Yes, most devices come with a 6–12 months warranty (depending on the brand and model). Warranty details are mentioned on each product page.

4. How long does delivery take?

• Standard Delivery: 2–4 working days
• Major Cities: 1–2 days
• Remote Areas: 3–5 days

5. Do you offer cash on delivery (COD)

Yes, Cash on Delivery is available.

6. Can I return or exchange a product?

Yes, if the product is faulty, damaged, or not working, you can request an exchange within 7 days of receiving it.
Note: Opened/used medical devices cannot be returned due to hygiene & safety policies unless they are defective.

7. How do I place an order?

You can order by:

• Adding the product to cart → Checkout
• Contacting us on WhatsApp
• Calling our support team

8. How do I use the products?

Each device comes with an instruction manual.
You can also contact our support for guidance or request a video guide.

9. Do you offer bulk or wholesale rates?

Yes, we provide special pricing for clinics, labs, pharmacies, and hospitals.
Contact us for bulk orders.

10. Is my data secure while ordering?

Absolutely — your personal information is protected. We follow strict privacy and data protection standards.

11. What payment methods do you accept?

• Cash on Delivery
• Bank Transfer
• JazzCash / Easypaisa
• Online payment (if enabled on site)

12. How can I contact customer support?

You can reach us through:
📞 WhatsApp / Call: (Your Number)
📧 Email: support@dlinks.com
📍 Contact Form on our website